Ski Lift Operator

Job Title: Ski Lift Operator (Liftie)
Reports to: Winter Operations Manager
Details: Temporary Seasonal Role

Role Overview

Lift Operators are key to the guest experience at Cairngorm Mountain as they ensure all guests using the lifts at Cairngorm Mountain have a safe journey and that queues are managed efficiently to ensure minimal waiting time for skiers/snowboarders. They will monitor the lifts to keep all the work areas, clear, tidy and free from any hazards.

Responsibilities:

  • To assist guests on/off lifts and tows
  • To provide information to guests about the ski area, including snow conditions, different runs, weather conditions, hours of operation etc
  • To check tickets and ski passes when necessary
  • To carry out all uplift operating procedures to company standards
  • To organise work area safety for guests and team members
  • To assist in any emergency situation
  • To monitor equipment, ensuring it is operating properly and reporting any mechanical problems immediately
  • To assist in general maintenance of machines, buildings and the surrounding environment
  • To deal with snow clearing and de-icing
  • To work on the Funicular middle platform as required
  • To carry out any other duties as may, from time to time, be required
  • To be aware of and observe all Company Health & Safety rules

Person Specification

Experience

  • Delivering a high level of customer service in a customer facing role.
  • Knowledge of the mountain environment
  • Experience of working in a challenging environment

Skills

  • Competent Skier/boarder
  • Team Player
  • Ability to communicate with knowledge and confidence
  • Takes pride in sharing knowledge to ensure a great guest experience
  • Ability to work on own initiative and as part of a team
  • Strong customer focus

Personal Attributes/Behaviours

  • Proactive and flexible
  • Positive, Creative, ‘can do’ approach
  • Ability to work in hostile and changeable conditions
  • Amazing interpersonal skills
  • Strong communicator
  • Team Orientated
  • Friendly and welcoming
  • Ability to ‘make it happen’

If you love going above and beyond to deliver amazing service and you are passionate and enthusiastic about what Natural Retreats has to offer, please forward your CV and covering letter to cairngorm.careers@naturalretreats.com

Job Application Form

We are keen to find out about the work experience and interests of all our applicants. This would also be a good opportunity for candidates to tell us a little about the kind of job they would like whether it be full-time/part time, seasonal/permanent or Winter/Summer.

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Overseas Applicants